Enquiry Management Solutions for Safari Business
Safari Enquiry Management system
01
Mauzo Safari Enquiry Management system allows smart automation of your work processes. Make an enquiry about this news that suit your predefined business verticals. Be it the sales stages or the approvals, logging every communication between reps and customers.
02
This results in a proper transparency amongst departments, and it leads to every department working in a better and smarter way.
03
An intuitive Mauzo CRM system is flexible enough in allowing sales people to integrate existing work processes into the CRM system with complete ease.
04
A Mauzo Safari Enquiry Management system system eradicates the additional manual labor and repetitive steps; this lets the marketing and sales department focus on turning leads into customers efficiently.
05
Implementation of a Mauzo Safari Enquiry Management system CRM system helps your departments in reaching their full potential.
Features
Routing Enquiry to agents based on:
- Customer Accommodation Preferences.
- Customer Country.
- Destination or Safari Packages.
Automated Emails
- Introductions email once an enquiry is received.
- Scheduled Follow up emails as per your requirement.
- Custom Email Templates with signature.
View Agent or Pre sales team Performances with easy to understand Graphs and charts
- Handled Enquiries.
- Sold & Dead.
- Conversion rate per agent.
Assign Roles and workflow for agents
Add status to Enquiry
New | Auto Follow up | In progress | Conversation
Stop | Hold | Sold | Dead
Receive Enquiry from Website or Manually enter an Enquiry.
Reports
- Country wise enquiries reports.
- No of enquiries received vs sold reports.
- Business intelligence reports.
- Agent Performances.